Frequently Asked Questions
Everything you need to know about the world's most adaptable furniture.
What makes Sactionals different from a regular sectional?
Sactionals are comprised of two main pieces: Seats and Sides. They are completely modular, allowing you to rearrange your layout at any time, and feature machine-washable covers that can be swapped out for a new look whenever you desire.
How long does shipping take for Sacs and Sactionals?
Most orders are processed within 1-2 business days. Depending on your location and the specific fabric chosen, delivery typically takes between 1 to 4 weeks via our standard shipping partners.
Are the covers really machine-washable?
Yes! Most of our fabric covers are designed for easy maintenance. Simply unzip them and wash on a cold cycle, then hang dry to keep your furniture looking brand new for years.
What is the 'Total Comfort' warranty policy?
We stand by our quality. Sactionals frames and Sac inserts come with a lifetime guarantee, while our covers and other accessories are covered by a 3-year limited warranty against manufacturing defects.
Do you offer financing options for larger purchases?
We offer several flexible payment plans through our financing partners, allowing you to pay for your furniture over time with monthly installments that fit your budget.
Can I return my order if it’s not the right fit?
We offer a 60-day Home Trial. If you are not completely satisfied with your purchase, you can return it within 60 days for a full refund. Please ensure items are in their original condition.